Question 1

Why should I choose Rainbow Circus for my Party entertainment?

Accepted Answer

🎪 Exceptional Entertainment Rainbow Circus offers top-notch entertainment that captivates children's imaginations. Our performers are skilled professionals who excel in engaging and delighting young audiences with their talent.
🌟 Reputation for Excellence Join the ranks of thrilled families who swear by our unforgettable entertainment and impeccable service.
🎈 Customisable Packages Tailored to fit your unique party vision, we offer a wide array of options to ensure your event is a hit, no matter the size or theme.
🎉 One-Stop Shop Why juggle multiple vendors when you can book it all in one place. With Wellington’s largest selection of party entertainment services, we've got everything you need to make your party a showstopper. Sit back, relax, and let us sprinkle some magic on your special day. Book now for a stress-free, unforgettable experience!

Question 2

​What services does your company offer?

Accepted Answer

From enchanting face painting to mind-blowing circus shows, we've got everything to make your event unforgettable. Dive into our lineup, featuring balloon twisting, character entertainers, Discos, party games, and more! Explore our party packages now here! (https://www.rainbowcircusnz.com/party-packages)

Question 3

Where are you based?

Accepted Answer

We are based in the Wellington region of New Zealand.

Question 4

What areas do you travel to?

Accepted Answer

Wherever the party's at, we're there to bring the fun!
🎈 Wellington-Wide Service: From Porirua to Upper Hutt and beyond, we'll travel to your chosen venue, ensuring your event is filled with laughter and excitement.
🌟 Don't see your location listed? No worries! Get in touch with us, and we'll try to make it happen. 
​

Question 5

Do you travel outside of Wellington?

Accepted Answer

We're happy to spread the joy beyond Wellington for an extra fee. Just let us know your location, and we'll do our best to make it happen!

Question 6

What are the costs for your kid's party entertainment?

Accepted Answer

Our pricing depends on the services selected, event duration, and any customisations. We ensure competitive rates and exceptional value for crafting unforgettable memories. Explore our party packages page (https://www.rainbowcircusnz.com/party-packages)for current prices. For a tailored quote, contact us directly.

Question 7

Do you have a minimum time you need to be booked for?

Accepted Answer

Yes, we require a minimum booking time of 1 hour per activity. This ensures that our performers have ample time to create an unforgettable experience for your event.

Question 8

How many children can you accommodate in an hour?

Accepted Answer

🐯 Face Painting: We can create approximately 10-15 full face designs within an hour.
🎈 Balloon Twisting: Expect around 15-20 balloons to come to life in just one hour.
✨ Glitter Tattoos: We can adorn approximately 20 glitter tattoos within an hour.
💀 Airbrush Tattoos: Get ready for approximately 10 airbrush tattoos to be completed within an hour.
There's no strict limit on the number of kids for our character and dance parties. However, to ensure the best experience for everyone involved, we recommend keeping the guest count to 15 or fewer. This allows for more personalised attention and ensures that each child can fully enjoy the festivities.
For our other services, please refer to individual package details for specific limits and recommendations.

Question 9

How do I know which party package to select?

Accepted Answer

We've curated fantastic options for you to choose from. Mix and match packages or let us craft a custom one just for you! Consider the number of kids attending – pick a package (https://www.rainbowcircusnz.com/party-packages)that accommodates everyone to ensure no one misses out.
Remember, it's usually not possible to extend on the day due to other bookings. Don't hesitate to reach out (https://partypromanager.com/contact-provider?providerId=7650a518-5f2b-4154-870c-71dc46b0b1bd)to discuss your needs with us for personalised advice.

Question 10

How long do your activities last for?

Accepted Answer

The duration of our services varies based on your selected package, (https://www.rainbowcircusnz.com/party-packages)the number of activities, and the size of your guest list. Generally, our entertainment packages span from 1 to 3 hours, guaranteeing non-stop fun and excitement for your kids. Additionally, we accommodate larger and longer events with extended entertainment options.

Question 11

How do I book with you?

Accepted Answer

Booking with us is a breeze! Simply visit our contact page a(https://partypromanager.com/contact-provider?providerId=7650a518-5f2b-4154-870c-71dc46b0b1bd)nd fill out the form to make an initial inquiry for your event. If you're interested in multiple activities, let us know in the comments. We'll promptly respond, confirm availability, and guide you through the booking process.

Question 12

How far in advance do I need to book?

Accepted Answer

As soon as possible! Our calendar fills up fast, so we recommend booking well in advance to secure your preferred date and time.

Question 13

Can I make a last-minute booking?

Accepted Answer

While we can't guarantee availability, we're happy to check our schedule and accommodate your request whenever possible. Get in touch (https://partypromanager.com/contact-provider?providerId=7650a518-5f2b-4154-870c-71dc46b0b1bd)with us, and let's see what we can do to make your event extra special!

Question 14

Do you require a deposit?

Accepted Answer

Yes, a 50% deposit is needed to secure your booking. We consider an event confirmed only upon receipt of this deposit. The remaining balance is due 5 days before the party. Please note that full settlement of the balance is required before the event begins for our attendance.

Question 15

What happens once I've booked my party and paid my deposit?

Accepted Answer

You'll receive a confirmation email, and I'll reach out during the week of the event to touch base and share any last-minute details. Rest assured, we've got everything under control!
​

Question 16

What is your cancellation policy?

Accepted Answer

We understand that sometimes plans change unexpectedly. Once you confirm your booking, we reserve an entertainer exclusively for you. If you cancel, a cancellation fee may apply, as we may have turned down other opportunities for your event. If you need to postpone, please contact us promptly, and we'll do our best to accommodate you. Our full cancellation policy and fees are available here. (https://www.rainbowcircusnz.com/terms-conditions)

Question 17

How can I pay for your services?

Accepted Answer

You can easily pay via bank deposit or internet banking before the event date.

If you’d prefer to pay by credit card or in instalments, just let us know – we’re happy to arrange that for you.

Please note that we do not accept cash payments.

Question 18

What is GST and why do I have to pay it?

Accepted Answer

GST, short for Goods and Services Tax, is a consumption tax set at 15% in New Zealand. At Rainbow Circus, we collect GST on our products and services, which is then remitted to the government.
We display prices exclusive of GST, as many businesses can claim back this portion if they are also GST registered.

Question 19

Can our face painter/balloon twister/party games entertainer come in a character costume?

Accepted Answer

Unfortunately, our face painters, balloon twisters, and party games entertainers do not come in character costumes. However, we do offer character parties as a separate package, featuring professional actors. While our artists don't wear character costumes, they do arrive in fun and colourful outfits to add to the festive atmosphere!

Question 20

What characters are available for my character party?

Accepted Answer

At Rainbow Circus, we have an extensive selection of beloved characters, from enchanting princesses to courageous superheroes and many more kid favourites! Plus, we're always adding new and exciting characters to our lineup. Check out our current character offerings for our 'Character Party' package here. (https://www.rainbowcircusnz.com/characterparties)

Question 21

Will the characters and costumes featured on your website be the ones at my party?

Accepted Answer

We proudly showcase actual costumes, dresses, and wigs on our website. While we may have variations of the same character costume, rest assured they'll be equally delightful. Our versatile performers can embody a multitude of characters, so your experience will be magical, even if they differ from those pictured.

Question 22

Where can I host my party?

Accepted Answer

We bring the party to you! Whether it's your cozy home or a rented venue, Rainbow Circus is ready to turn any space into a magical celebration zone. Just let us know where, and we'll be there to spread the joy!

Question 23

Do I need to provide anything?

Accepted Answer

For Face Painting, Balloon Twisting, Pamper Parties, and Glitter Tattoos, we've got you covered! We bring almost everything we need for your party. Occasionally, we may request a small table and a couple of chairs for activities like face painting and pamper parties. We'll be in touch during the week of the party to confirm if anything is needed.
​
Please note, we prefer adult-sized furniture for comfort. However, we can often work with what's available at your venue or utilise a kitchen bench or camping table at your home.
​
With the exception of discos, we require a well lit, bright space. Natural light is always preferable if possible.

For our other entertainers, rest assured they come fully equipped with music, sound systems, arts and crafts, games, prizes, and more! If we're providing character or games entertainment, we kindly ask to be placed in a space away from potential distractions and loud conversations to ensure an engaging experience for the children.
Please remember, we don't provide party room decorations or a birthday cake.

Question 24

How many guests can I invite?

Accepted Answer

For most of our packages, we recommend a specific number of kids or include a set number in the package. Additional children can usually be accommodated for an extra charge, but advance notice is essential to allow for scheduling adjustments. To ensure a stress-free experience, it's advisable to book extra time if unsure of the exact number of attendees. While there's no strict limit for character or dance parties, we recommend keeping the guest list to 15 or fewer for the best experience.

Question 25

What if more kids RSVP than I anticipated?

Accepted Answer

If your guest list grows unexpectedly, reach out to us promptly. Depending on your booked package, we can usually adjust to accommodate additional guests. While extending time on the day is occasionally feasible, please understand our schedule constraints with other events.

Question 26

What if my guests arrive late?

Accepted Answer

Our entertainers adhere to a strict schedule to ensure all parties run smoothly. If guests arrive late, they're welcome to join the festivities upon arrival. Unfortunately, we can't delay the party due to our entertainers' commitments. 
For your peace of mind, if you anticipate late arrivals to be a concern, we recommend scheduling our entertainer to begin a bit after the party's official start time. This allows ample time for everyone to arrive, settle in, and fully enjoy the celebration.

Question 27

What happens on party day?

Accepted Answer

On party day, your experience will vary based on your chosen package. Our entertainer arrives early, fully equipped to deliver the entertainment you've booked. We'll contact you the week of your party to provide arrival details and any necessary instructions. Sit back, relax, and let us handle the fun while you enjoy the celebration!

Question 28

How much space do you need?

Accepted Answer

For face painting, balloon twisting, and similar activities, only a modest amount of space is necessary. However, for party games, discos, and character parties, more space is ideal, though we can adapt to smaller areas if needed. Just ensure there's ample room for children to sit and dance comfortably!

Question 29

Are your parties appropriate for all ages?

Accepted Answer

Absolutely! While our traditional parties cater to ages 3-10, our authentic and engaging performances are enjoyed by all ages. If your party falls outside this range, fret not! We specialise in bespoke parties, crafting activities tailored to your needs. Our entertainers thrive in various settings, from summer fetes to schools, carnivals, dinner parties, and special announcements!

Question 30

Do you provide face painting for all ages?

Accepted Answer

Yes, we do! Our talented face painters are masters at creating vibrant designs suitable for both children and adults. While we love seeing 'grown-ups' join in the fun, please understand that due to time constraints, we prioritise children's requests. Rest assured, we'll do our best to accommodate adults at the end of our painting sessions if time permits.

Question 31

Which face paints do you use?

Accepted Answer

We exclusively use top-tier, non-toxic, professional-grade face paints. These water-based paints are gentle on sensitive skin and meet the highest safety standards.

Question 32

​
How easy are the face paints to remove?

Accepted Answer

Removing our face paints is a breeze! Simply use soap and water or gentle baby wipes for effortless cleanup.

Question 33

What type of events do you cater for?

Accepted Answer

We cater to a wide range of events, including birthday parties, public gatherings, and any other special occasions you'd like to book us for. From intimate gatherings to large-scale events, we're here to bring the fun!

Question 34

Do you provide entertainment for large events and festivals?

Accepted Answer

Yes, indeed! Whether it's a birthday bash, corporate gathering, community festival, or school affair, our entertainment services are tailor-made for any occasion. We're adept at customising our offerings to match the scale and theme of your event.

Question 35

What do you require for outdoor events?

Accepted Answer

For outdoor events, we kindly ask for adequate shelter to ensure smooth operation. Please refer to our Outdoor Event Requirements PFD below for detailed information.

Question 36

How do your services fit in with the rest of my child's party?

Accepted Answer

Our face painting, balloon twisting, and tattoos seamlessly integrate into your party's flow. They operate throughout the event, adapting to your schedule. We prioritise individual attention, ensuring each child receives our full creative touch without interrupting other activities or dining. While we excel in suggesting optimal entertainment formats, we're equally delighted to accommodate your unique schedule preferences.

Question 37

Do you offer discounts for community and charity events?

Accepted Answer

We understand the importance of supporting charitable causes, but unfortunately, we don't currently offer discounts for such events. Our artists require fair compensation for their time and supplies, and our fixed overhead costs make it challenging to provide discounts. However, we do contribute annually to a charity chosen by our artists as part of our commitment to giving back to the community.

Question 38

Are you insured?

Accepted Answer

Yes, Rainbow Circus Ltd holds comprehensive Public Liability Insurance.

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